How we handle personal information.

Information we collect

We may collect name, company, role, email, phone, address, inquiry details, product, application, volume, timing, transaction, payment and pickup information. We may also collect cookies, device and browser data, IP address and site activity.

How we use information

• Respond to inquiries, sample requests, quotes and orders
• Select lots and review quality, supply and export conditions
• Support payment, pickup, returns and customer service
• Prevent misuse, protect security and meet legal duties
• Analyze and improve the site and service
• Send information or marketing with consent or another valid legal basis

Service providers and third parties

We may share necessary information with service providers for commerce, payment, pickup, CRM, email, analytics, advertising and cloud hosting. We do not provide information to unrelated third parties outside the stated purpose without consent, unless required by law.

Processing outside Japan

Depending on the services used, information may be stored or processed outside Japan. We will review providers, locations and safeguards and provide information required by applicable law.

Cookies and choices

We may use essential, analytics and advertising cookies. We will provide consent and data-sharing choices where required for the target market.

Retention and security

We keep information only as long as needed for the purpose or law and use reasonable measures such as access control, permissions and encryption.

Your requests

Where applicable, you may request access, correction, deletion, restriction or withdrawal of consent. We respond after appropriate identity checks.

Contact

Origin Leaf Japan is operated by LADDER RENEWABLES Inc., a company based in Japan.
Address: 7F N&E Bldg., 1-12-4 Ginza, Chuo-ku, Tokyo 104-0061, Japan
Email: contact@originleafjapan.com

Please contact us at this address with questions about this policy or requests concerning your personal information. You may also request information about the company representative and other operator disclosures required by applicable privacy law. We may ask for information reasonably necessary to verify your identity before processing a request. We will respond as required under applicable law.

Updates

We may update this policy when our practices change. Updates will be published on this page, and we will provide any additional notice required by applicable law.